Privacy policy
Privacy Policy for Tahadde Application
At Tahadde, we are dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy elucidates how we gather, utilize, disclose, and protect your data when you utilize our mobile application and services.
Information We Collect: a. Personal Information: When you register an account with Tahadde, we may collect various types of personal information, including but not limited to your full name, email address, phone number, date of birth, and payment details (such as credit card information or other payment methods).
b. Usage Information: We collect data regarding your interactions with our application, including your device information, IP address, browser type, operating system, and usage patterns. This information helps us analyze user behavior and improve our services.
c. Location Information: With your explicit consent, we may access and collect precise location data from your mobile device to provide location-based services, such as identifying nearby academies for booking purposes.
Use of Information: a. We utilize the personal information we collect to deliver, maintain, and enhance our services, including processing bookings, managing user accounts, and facilitating communication between users and academies.
b. Your personal information may also be used to personalize your experience within the Tahadde application, such as providing tailored recommendations and notifications based on your preferences and past activities.
c. We may use your contact information to communicate with you about important updates, promotions, or changes to our services, as well as to respond to inquiries or feedback submitted by you.
Data Sharing and Disclosure: a. We may share your personal information with trusted third-party service providers who assist us in delivering our services, including but not limited to payment processors, IT service providers, customer support services, and analytics providers. These third parties are contractually obligated to use your information solely for the purposes of providing services to Tahadde and are required to maintain appropriate security measures to protect your data.
b. We may disclose your information in response to valid legal requests, court orders, or legal processes, or to establish, protect, or exercise our legal rights or defend against legal claims.
c. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to the applicable data protection laws.
Data Security: a. We employ industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
b. Despite our best efforts to protect your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention: a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
b. If you wish to delete your account and personal information from our systems, please contact us using the details provided in the "Contact Us" section below. However, please note that certain information may be retained for legal or legitimate business purposes, such as resolving disputes, enforcing our terms and conditions, or complying with legal obligations.
Your Rights: a. You have the right to access, update, or delete the personal information we hold about you. You can exercise these rights by accessing your account settings within the Tahadde application or by contacting us directly.
b. You may also have the right to object to or restrict certain processing activities related to your personal information, or to request the portability of your data to another service provider.
c. Please note that we may require additional information from you to verify your identity and process your requests, and we reserve the right to deny requests that are manifestly unfounded or excessive under applicable data protection laws.
International Data Transfers: a. Your personal information may be transferred to, stored, and processed in countries outside of your own, including the United Arab Emirates (UAE), where our servers and data processing facilities are located. By using the Tahadde application and consenting to this Privacy Policy, you acknowledge and agree to such international transfers of your data.
Changes to this Privacy Policy: a. We reserve the right to update or modify this Privacy Policy at any time, and we will notify you of any material changes by posting the revised policy within the Tahadde application or by other means as required by applicable laws.
b. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us: a. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us at info@tahadde.ae
By using the Tahadde application, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. It is essential that you read and understand this Privacy Policy before using our services. If you do not agree with any part of this Privacy Policy, please refrain from using the Tahadde application.
Last updated: 1st of Feb 2024
